Design/Build Landscape Renovations Xeriscaping Patios, Walls, Walks, Steps
Artisan Stonework
Drip Irrigation Design & Consulting

Frequently Asked Questions

1. I’ve never hired a landscape company before; what kinds of things should I look for?

Several things, here are some to consider:

  • Do I feel comfortable with and trust the owner/rep and has he/she adequately answered my questions?
  • Is this company a good fit for my project? Do they have the experience and expertise that is
    required for a successful installation? Some companies may be too large or small for what you need.
  • Warranty: does the company warranty its work and plantings? Can I count on them to be available for follow up visits and warranty work if necessary?
  • Pricing: does the company’s price seem reasonable? Am I getting an apple to apples comparison? Beware of bids that are significantly lower than a competitor’s. The lowest bid may not always be the best bid.
  • Details of the job: has the company given specific installation details and specifications? Beware of very general information that lacks detail. This is where corners and costs can be cut and quality suffers.
  • References: has the company provided a list of references that I can contact?
  • Communication: will the contractor keep me appraised during the installation process?

2. How long have you been in business and how many jobs have you completed?

We have been in business since 2004 and have completed approximately 250 jobs of various shapes and sizes. These range from smaller one day projects to larger 2-3 week jobs.

3. Do you require a down payment prior to beginning?

Yes, we typically ask for a down payment ranging from 35-50% of the job price and will present a payment schedule that is acceptable to both parties.

4. Do you use a contract?

Yes. Our landscape services agreement is a standard 2 page landscape contract that is designed to protect both the client’s and our interests. You will always have time to review the contract before signing it.

5. Is the company owner involved with my job or are you just sending a crew and/or subcontractors to do my job?

With Sage and Stone, the owner is always involved closely with the job. I will be onsite and working with the crew most days and am always available by phone. We do use subcontractors for certain tasks. We only use insured and experienced subcontractors that we know and trust.

6. Do you provide free estimates and do you need to know what my budget is for my project?

Yes, we provide free estimates. As for budget issues, it is very helpful to know roughly what you are willing or able to spend. The main reasons for this are to set expectations and to avoid surprises and misunderstandings. If it is helpful, we can design two proposals with different price points and you can choose the one that best fits your needs. We can also give you phasing options for the installation. With most proposals we are also providing a scale drawing of the project components.

7. Are you licensed and insured?

Yes, we are licensed and insured. We carry liability insurance to cover any possible damage to your property during installation. We carry workman’s comp for our employees. By the way, in our 8 years of doing installations, we have never had to make a liability or workman’s comp claim. Safety and a clean worksite are always high priorities.

8. I don’t like doing maintenance and want a low maintenance landscape. How can you ensure this?

Low maintenance is the goal for every situation. A low maintenance landscape starts with quality design and installation. Most maintenance issues revolve around plant materials and organic mulches. In general, the more plants you have, the more maintenance you will have. This includes lawn care, weeding, spring and fall cleanups, and general plant care. All landscapes require some maintenance to keep looking good. If you already have a maintenance provider, we can meet with them to go over our installation and coordinate any maintenance issues.

9. Can you install my project within a certain time frame?

Absolutely. We prefer to work on one job at a time and then move on to the next job. If for some reason there may be gaps in the installation schedule, we will let you know in advance.

10. How good of an investment is landscaping?

In general it is a very good to excellent investment that will return anywhere from 80% to well over 100% of the amount invested, depending on the project. In our opinion, the best returns come from hardscape and yard projects that compliment and extend indoor living spaces and those that add curb appeal. Of course this assumes that regular maintenance is followed!

Sage & Stone Landscape LLC
© 2012 Mark Doyle
Broomfield, Colorado